98ab Frequently Asked Questions

Registering on 98ab is straightforward. Click the Register button on the homepage, fill in your name, email address, date of birth, and mobile number, then create a password. You must be at least 18 years old to open an account. Once you submit the form, you will receive a verification email. Confirm your email and your 98ab account is ready to use.

98ab requires identity verification before processing your first withdrawal. Acceptable documents include a valid Pakistani CNIC (Computerised National Identity Card) or passport. You may also be asked for proof of address such as a recent utility bill. Upload clear photos or scans of these documents via the verification section of your 98ab account settings. Most KYC checks are completed within 24 hours.

On the 98ab login page, click the "Forgot Password" link below the login form. Enter the email address linked to your 98ab account and you will receive a password reset link within a few minutes. Check your spam folder if the email does not appear in your inbox. Follow the link, set a new strong password, and log in as normal. Contact support if you do not receive the reset email.

No. 98ab strictly enforces a one-account-per-person policy. Opening duplicate accounts — even under different email addresses or payment methods — is a breach of the Terms and Conditions. Any duplicate accounts discovered will be closed and associated balances may be forfeited. If you have accidentally created a second account, contact 98ab support immediately to resolve the issue without penalty.

To permanently close your 98ab account, contact the support team via live chat or email at [email protected]. Before closure, ensure you have withdrawn any remaining balance. If you are closing your account because of gambling concerns, 98ab's responsible gaming team can instead apply a self-exclusion, which suspends access without losing your account history. Account closures are typically processed within 48 hours of the request.

Log in to your 98ab account and navigate to the Deposit section. Select JazzCash as your payment method, enter the amount you wish to deposit in PKR, and follow the on-screen instructions to authorise the transaction via your JazzCash mobile wallet. Deposits via JazzCash are credited to your 98ab account almost instantly. The minimum deposit amount is Rs 500.

Yes. Easypaisa is one of the supported deposit methods on 98ab. Go to Deposit in your account, select Easypaisa, enter the PKR amount, and approve the transaction in your Easypaisa app. Like JazzCash, Easypaisa deposits are processed almost immediately. The minimum deposit is Rs 500. Make sure the Easypaisa account is registered in your own name to avoid payment matching issues.

98ab accepts bank transfers from major Pakistani banks including HBL, UBL, Meezan Bank, and Bank Alfalah. To deposit via bank transfer, select your bank from the Deposit options, note the 98ab account details provided, and initiate the transfer from your internet banking or branch. Bank transfers may take 1–3 business hours to reflect in your 98ab balance. Always use the unique reference code provided by 98ab.

JazzCash withdrawals from 98ab are typically processed within 30 minutes of approval during normal operating hours. Before your first withdrawal, your KYC identity verification must be complete. Once approved, funds land in your JazzCash wallet quickly. Withdrawal requests submitted late at night or during public holidays may take slightly longer. 98ab aims to process all withdrawal requests within 24 hours at most.

The minimum withdrawal amount on 98ab is Rs 1,000. Withdrawal requests below this threshold will not be processed. There is no maximum withdrawal limit stated for standard accounts, though very large withdrawals may be subject to additional verification. Withdrawals are returned to the same payment method used for the original deposit where technically possible.

98ab does not charge platform-side fees on deposits or withdrawals. However, your payment provider (JazzCash, Easypaisa, your bank) may apply their own transaction charges. Check your payment provider's fee schedule for details. USDT withdrawals may involve network (gas) fees depending on the blockchain used. 98ab recommends using JazzCash or Easypaisa for the fastest, lowest-cost transactions in PKR.

98ab offers a wide range of cricket betting markets covering Pakistan Super League (PSL) fixtures, Pakistan international matches, and major global tournaments like the ICC T20 World Cup and Asia Cup. Available markets include match winner, top batsman, top bowler, total runs, and live in-play betting. PSL team markets covering Lahore Qalandars, Karachi Kings, Peshawar Zalmi, and others are especially popular among Pakistani bettors on 98ab.

Yes. The 98ab platform is fully optimised for mobile browsers on both Android and iOS devices. You can access cricket betting, live casino, and slots directly through your mobile browser at 98ab.asia — no app download is required. The mobile experience includes the full game library, deposit and withdrawal functionality, and live chat support. For the smoothest experience, use an updated version of Chrome or Safari.

98ab hosts 500+ slot titles from leading providers including JILI, Pragmatic Play, and others. Popular options include JILI slots with fast-paced gameplay and high win potential, Gates of Olympus from Pragmatic Play (one of the most-played slots in Pakistan), and various jackpot and megaways titles. New slots are added regularly. All slot outcomes are determined by certified Random Number Generators (RNGs) for fair and unpredictable results.

Yes, Gates of Olympus by Pragmatic Play is available on 98ab and is consistently one of the most-played slots on the platform. The game features a 6x5 grid, multiplier mechanics, and a free spins bonus round. The published Return to Player (RTP) for Gates of Olympus is 96.5% in its standard mode. RTP represents the theoretical long-term payout percentage; individual session results will vary significantly from this figure.

Yes. 98ab's live casino section features real dealers streaming in real time, with tables for baccarat, roulette, blackjack, and several game show formats. Live baccarat is particularly popular among Pakistani players on 98ab. Games are available around the clock and run on professional studio software. Minimum and maximum bet limits vary by table and are displayed before you join.

98ab offers a welcome bonus for new registrations. The specific offer — including the bonus percentage, maximum bonus amount in PKR, and eligible games — is displayed on the promotions page and is subject to change. All welcome bonuses on 98ab come with wagering requirements that must be met before bonus-derived winnings can be withdrawn. Read the full terms of each offer before opting in.

A wagering requirement is the number of times you must bet a bonus amount before you can withdraw winnings from it. For example, a Rs 1,000 bonus with a 20x wagering requirement means you must place Rs 20,000 in total bets before the bonus becomes withdrawable. 98ab's bonus terms state the applicable wagering requirement, valid games, and expiry date for each offer. Not all games contribute equally to wagering requirements.

Yes. All 98ab bonuses carry an expiry date by which the wagering requirements must be fulfilled. The expiry period is stated in each offer's specific terms — typically 7 to 30 days from the date the bonus is credited. Bonus funds and any associated wagering progress are forfeited if the requirements are not met within the stated timeframe. 98ab does not extend bonus expiry periods.

It depends on the specific bonus. Some 98ab promotions are designed for sports betting (including cricket and PSL markets) while others apply only to casino games or slots. Check the eligible games and markets section of each bonus offer before depositing. Using a bonus on an ineligible game or market will not count towards wagering requirements. 98ab lists all eligible products clearly in each offer's terms.

You must be at least 18 years of age to register and use any service on 98ab. This applies to all Pakistani users regardless of location — whether you are in Karachi, Lahore, Islamabad, Rawalpindi, or anywhere else in Pakistan. 98ab enforces this rule strictly through age verification at registration and KYC document checks before withdrawals. Accounts belonging to minors are closed immediately upon discovery.

Log in to your 98ab account, go to Account Settings, and navigate to the Responsible Gaming section. From there, you can set daily, weekly, or monthly deposit limits in PKR. Reductions take effect immediately; increases are subject to a 24-hour waiting period as a safeguard. 98ab recommends setting a limit before you start playing as a simple and effective way to stay in control of your gaming spend.

Self-exclusion on 98ab allows you to suspend your account for a minimum period of 6 months. During self-exclusion, you cannot log in, deposit, or play on 98ab, and all marketing communications are stopped. The exclusion takes effect immediately upon request and cannot be reversed during the chosen period. To activate self-exclusion, go to Responsible Gaming in your account settings or contact the 98ab support team via live chat.

If you feel that gambling is causing you financial stress, affecting your relationships, or becoming difficult to control, act immediately. On 98ab, you can activate a cooling-off period or self-exclusion via Account Settings > Responsible Gaming, or contact the 98ab support team 24/7 via live chat or at [email protected] to have restrictions applied on your behalf right away. Please seek support early — taking action now is always the right call.

98ab customer support is available 24 hours a day, 7 days a week. The fastest way to reach the team is via live chat on the 98ab platform — look for the chat icon in the bottom corner of any page. You can also email [email protected] for non-urgent queries. The support team handles account issues, payment queries, bonus clarifications, responsible gaming requests, and general questions in English.